Western Philosophy Inspired

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Your Local IT support in Thailand & apac

Design - Implement - Install - Support! We have more than 28 years of experience supporting local and global customers. We are ready to be your IT Partner.

TURN KEY IT SOLUTIONS MULTI CULTURAL TEAM WESTERN MANAGMENT

Our Growing Global Clients..

We have customised SLA's, MA's and Support Agreements with more than 45+ local and global clients.

See how we can help with your business

Inifinity IT Success
Our team of experts speak fluent Thai, English and other languages

Expanding into Thailand? Relocating or adding more locations in Thailand? Looking for an integrated local partner? We are the right call! We offer extensive IT services including turn-key solutions for SME, Corporate, Factory, Hospitality, Education, Medical. IT Strategic Planning, Hardware & Software, Procurement, Onsite & Remote IT support, 24*7*365 Support Desk, at affordable prices.

5 +

International Clients

13 +

Years of Experience

13 +

Industries

Here's what our clients in different industries say about us..

Food

Retail

Chemicals

Consulting

Manufacturing

Software Development

Food

Lamex Foods Thailand needed a local IT Support company in Bangkok, able to work with our global IT corporate team in the UK, to update our office-based IT in Thailand. We employed infinity IT Success to undertake this work. Working with Infinity IT Success has given us all the support we need, with excellent customer service. When we have issues, Infinity is quick to resolve them, enabling our team to focus on their tasks, with confidence our IT systems won’t let us down. The team at Infinity have always been friendly, professional and work to the time frames required. Lamex Foods Thailand trust Infinity IT Success to manage our IT requirements and would recommend their services to others.

Raphael Jazgier

Technical & NPD Manager, LAMEX Foods Thailand

Retail

CES Holdings were looking for a reputable IT Support company in Bangkok and we came across Infinity IT Success. From the moment we reached out to them, their management and support staff were nothing but excellent in their timely responses and assistance in creating a customized Service Level Agreement (SLA) that was acceptable and abides to the guidelines of our corporate global IT requirements. Infinity IT Success has taken a very proactive approach to our IT support needs, from the assistance of setting up our new Bangkok office location to installing remote management monitoring tools on all our computers offering real time reporting and remote IT Support. Infinity IT Success has given CES Holdings peace of mind.

Melissa Davison

Head of APAC, CES Holdings

Chemicals

Mackay Rubber has been working with Infinity IT Success for the past 8 years to support our Thailand facility for computer users and consolidated manufacturing factory IT infrastructure. During this time, we have experienced a high level of support matched with a professional working environment, supplied from Infinity and their team of qualified Network Engineers and IT Admin support staff. The Infinity team provide a proactive approach with strong communication, ensuring effective IT solutions to ensure business continuity and meet our budget expectations.

Matthew Lawless

General Manager, Mackay Consolidated Manufacturing

Consulting

TQPR first partnered with Infinity IT Success in 2009 at which time they assisted in creating our internal IT infrastructure in Thailand, including a very robust and reliable server and networking environment. We have continued to use Infinity’s services over these past 12 years, including performing another complete server replacement a few years ago. We have found the ongoing support, commitment and professionalism Infinity that brings to be continually reliable and while fitting our needs.

Tom Van Blarcom

Managing Director, TQPR Thailand

Manufacturing

Infinity IT Success has been supporting Yonex Tecnifibre since the very beginning when we first arrived in Thailand in 2001. The level of IT support that has been provided to Yonex Tecnifibre over the past 21 years has been second to none and to this day we are still very happy to have Infinity IT Success as our IT partner. The entire team in Infinity IT Success show a continual level of professionalism and are always willing to assist Yonex Tecnifibre every aspect of their IT requirements and needs.

Ihara Hideyuki

Managing Director, Yonex Tecnifibre

Software Development

We developed a great partnership with Infinity IT Success while creating our Jobs and Inventory systems. The process of building the 2 sites was handled with complete professionalism. The outstanding collaboration with them enabled us to truly customize our portal and inventory systems to suit our needs. This project is ongoing with enhancements and more functionality to come. I look forward to an ongoing mutually beneficial, and result-oriented relationship with Infinity IT Success. I highly recommend Infinity IT Success to anyone that is looking for excellent people to work with, that will give your project the best chance of success.

Scott Bevan

Executive Manager, ESPM

OUR EXTENDED SERVICES

Global Support Outsourcing

We provide comprehensive Support-As-A-Service with over 100 years of accumulated experience serving local and global customers.

Turnkey Solutions

Factories, offices, hotels, cafes and more, our team of IT engineers are ready to meet your requirements. Hardware and Software Procurement, IT Support, Office IT systems setup and much more!

VoIP Phone Systems

With CallControl™, our very own easy-to-use and cost-efficient hosted PBX with Enterprise-grade security, your next inbound or outbound call feels like you're speaking to someone in the next room.

Network Cabling

Network cabling effects connectivity, performance & productivity, our IT engineers are equipped with years of experience to help you design the cable systems that delivers optimum performance.

Absolute Enterprise-level Support

Our army of IT experts strive to provide you with world-class service and support. Onsite or remotely, our only aim is that your business in Thailand runs smoothly.

Global Support Outsourcing

Ease of use. We understand the challenges accompanied with IT support between regions, states & cities. With expertise and existing ITIL-based frameworks implemented in providing world-class IT support, your clients will thank you profusely.

Eliminating Language barriers, we provide IT Support with globalization in mind so all IT issues are resolved swiftly.
Minimum training, we have our in-house easy-to-use Helpdesk Ticketing System that requires minimum training so new non-technical customers can focus on improving their productivity.
Trusted by Global clients, we have experience providing to various global clients across different industries so the chances are we will be very familiar with your required solution.

Our service covers the following countries:

Oceania

Australia
New Zealand
Fiji

East Asia

China
India
Japan
Taiwan
South Korea

SouthEast Asia

Indonesia
Singapore
Malaysia
Philipines
Cambodia
Myanmar
Vietnam
Thailand

Turnkey Solutions

New Office Setup. Our team of design engineers will sit down with you to plan for all your IT needs beginning with your core requirements to execution and delivery.

IT Strategic Planning To Complete Installation, we plan for all your IT needs from scratch to ready to use, including Business Continuity planning to help safeguard your operations in unpredicted times.
Hardware & Software Procurement, we procure only quality name-branded devices and solutions that suit your business requirements.
Office Relocation, we take away the hard work and worry for you “whilst” designing new floorplans, WiFi heatmaps, A/N, CCTV, telephony. We manage every step of the relocation process to give you and your customer peace of mind.
Server/Data Room & installation, our team of very qualified senior systems engineers have years of experience in designing and implementing small to medium to large server room comprising of DRaaS, Hyperconverged, Cloud and Multi-cloud computing services.

Enterprise Level Support

World-class SLA. Our team is ready to make your IT operations in Thailand hassle-free so you can focus on your core business. We offer support in both Thai and English on-demand or scheduled. Anything to make your operations in Thailand run smoothly.

Defined SLA (Service Level Agreement), customized to meet your unique capabilities, we are ready to expand our team to offer you the best-in-class service and meet your expected SLA requirements.
End User Support, with our easy-to-use IT Helpdesk Ticketing System you can rest assured that any issue will be resolved ASAP and delivered up to and above expected customer SLA expectations.
Onsite Support, our team of multilingual IT engineers is not shy to help you work through your issues onsite, to meet your local IT or international corporate standards.
Industry-specific, we are experienced in helping clients from different industries and market segments hence we understand that each industry requires its own unique SLA or MA and we are equipped with world-class knowledge and expertise to achieve them.

Seamlessly Connected. We provide the best-in-class service to all your operations in Thailand & APAC. No matter the scale of your business, we have experience in supporting:

Factories
Office Branches
Restaurant & Retail Chains
Hotel Chains & Hospitality
International Schools & Universities
Financial Institutions
Private Hospitals & Medical Centers
And much more …

VoIP Phone Systems

CallControl™ own PBX “cloud or on-premise” phone solution trusted by large corporations in Thailand and overseas with flexible options and pricing.

Distinct Features:

Virtual receptionist (IVR)
Unlimited number of users
Dedicated Thai DID number(s)
Call barging
Call recording
Application Integration
and many MORE!

Network Cabling

Optimum Performance. Our team of IT engineers help design the most optimum set up for your Backoffice with best performing equipment. With efficient network cable setup, your team will experience less down time and better productivity.

Futureproof. Our structured network cabling infrastructure is designed to allow upgrades for future advancements and business growth.
Cost saving, we only procure high quality equipment, cable, and racks requiring less maintenance whilst offering higher performance so you can allocate a budget where your business obtains the most benefits.
Customized. Network cabling in offices, factories, commercial buildings, or hotels requires a different approach. Our in-house cabling team possess the experience to help design the network cable infrastructure regardless of the settings or environment. Our team only aims to provide you with the best.