INFINITY IT SUCCESS IS A LEADER
IN GLOBAL IT SUPPORT AND OUTSOURCING
35+ IT support field engineers, & customer service staff
Thai-incorporated company since 1993. BOI-approved
Headquarters in Bangkok, supporting branches North ,East, North-Eastern and South of Thailand and APAC
IT Support for after hours, weekends, public holidays
Communicate in English, Thai & other languages
Able to support the entire APAC region
Our focus: understand client needs first – then add value
Western service & business values, local know-how
Founded by Thai & German entrepreneurs
GLOBAL ICT PROVIDER
Infinity IT Success is a global provider of ICT solutions, offering specialized hardware, software, integration, and real-time support across 12 countries. Their services include remote monitoring of ICT systems, IT outsource, temporary and fulltime placement, enhancing ICT security, supporting employee ICT requests, with on-site staff available for larger ICT projects to ensure timely updates and rectifications.
Seasoned Professional Operating 29 Years
Expertise
Infinity IT Success offers precise ICT dispatch support, comprehensive data management, secure cloud solutions, efficient ICT systems management, DRP & backup, and robust cybersecurity measures. Serving as an industry-standard ICT provider, we specialize in hardware and software solutions.
WHY USE INFINITY IT SUCCESS FOR YOUR GLOBAL ICT SUPPORT?
Founded in Bangkok in 1994, Infinity IT Success has been assisting global companies in Thailand and beyond going on 30 years. With a diverse clientele of 200+ local and international customers across various industries, including SME and enterprises, we specialize in providing information technology and business communication services. As a trusted and preferred ICT service provider, we offer ongoing support and strategic guidance to ensure the utmost customer satisfaction.
Benefits of Choosing Infinity IT Success
Extensive Dispatch & FTE Support Services for 260+ Cities Offering Coverage for 12 Countries in SE Asia & APAC
Maintenance Support, Monitoring, Decommissioning & Installation for EUC Devices
Dispatch & Dedicated FTE Support with Short- or Long-Term Placements
Hardware Refresh, O365 Migration, and more
Dedicated Schedule Visits & Dispatch Support
Compliance of local laws & regulations globally
Global or Regional Contract Pricing
24*7*365 Global Managed Support Model
Little to no staff turnover mean constant personalized services
Our Support Branches in Thailand
Chiang Mai Branch Supports Northern Thailand
Khon Kaen Branch Supports Northeastern Thailand
Eastern Seaboard Branch
supports Rayong, Si-Racha, Pattaya, Chonburi & Rayong
Phuket Branch
Supports Phuket, Samui & Southern Thailand
Infinity IT Success has strategically located HQ and branches in the most popular locations for fast and convenient IT Support and IT Outsource for your customers convenience and peace of mind!
Our Support Branches Across APAC
Infinity IT Success can support your APAC based clients with qualified & experienced English speaking IT support Field Engineers
IT Helpdesk & End User Support
Our IT Support help desk offers friendly customer service via email, phone, or a user-friendly ticketing system. Our engineers provide end user support both on-site and remotely, addressing questions and issues over the phone, email, or through remote system access. We prioritize understanding your support requirements and developing a Service Level Agreement (SLA) to provide cost-effective and predictable monthly support.
On-Demand Support
ONSITE SUPPORT
Clients without a managed IT support contract can request on-site assistance where our IT engineers visit their office location to provide IT support. This support can be scheduled in advance or provided in emergencies. We offer troubleshooting and preventative maintenance to local and international organizations in Bangkok, Thailand, and beyond. Our engineers are skilled, reliable, and proficient in Thai and English.
On-Demand Support
OFFSITE SUPPORT
Remote monitoring and access enable troubleshooting without on-site visits, minimizing disruptions. Our customer service and IT support team can often assist via email or phone without system access. With two decades of experience, Infinity IT Success has developed a streamlined help desk and remote support process. We offer cost-effective deployment of IT expertise and ensure uninterrupted peace of mind for local and international companies.
Structured Cabling
Safety First !
A tangled mess of wires looks unsightly, but even worse, it can increase the risk of fires and electric shocks. Improperly secured cables can also be a tripping hazard. Additionally, if wires are difficult to maintain and service, it could pose a security issue. Protect your employees, your company, and your data with a safe and effective structured cabling system!
Our Esteemed Clients
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Our team of IT experts with years of experience is ready to help with all your Global ICT support needs.
